Leads by Zip Code
This report is filtered based on your division settings:
- Function: Operational
- Work Type: Full Project
See where your leads come from and what they are worth. Each row is one zip code, with the leads that originated there broken down by outcome and the sales those leads produced. Click any row to see the individual projects behind it, complete with client addresses, and export that list.
Leads are grouped by the job site address on the project, not the client's billing address.
Accessing the Report
Reports > Marketing > Leads by Zip Code
Columns
| Column | Description |
|---|---|
| Zip Code | The job site zip. US companies see five digits (ZIP+4 rolls in); others, the full postal code |
| Open | Leads still in an open stage |
| Won | Leads that reached a Won stage |
| Lost | Leads that reached a Lost stage |
| Deferred | Leads that reached a Deferred stage |
| Total | All leads in the zip — Open, Won, Lost and Deferred combined |
| Closing % | Won ÷ (Won + Lost), as a percentage |
| Average Sold Amount | Total Sales ÷ the number of Won leads |
| Total Sales | Combined contract value of the Won leads, including signed change orders |
A Total Company row at the bottom of the table sums every zip currently shown.
The report's name in the menu and page title, the zip column, and the State and Zip columns in the drill-down all use your company's own labels for those address fields. A Canadian company that calls them Province and Postal Code sees Leads by Postal Code, and those column names here and in the CSV exports.
Closing % measures decided leads only. Deferred leads count toward Total but are deliberately left out of the Closing % calculation — a deferred lead has not been lost, so counting it as a missed close would understate your closing rate.
Leads with no zip code
Projects whose job site has no zip on file are grouped into a single (No zip code) row ((No postal code) if that is what your company calls the field) rather than being dropped from the report. Open that row to see which projects are missing an address.
Available Filters
| Filter | Description |
|---|---|
| Created Date From / to | The date range the lead was created. Defaults to January 1 of the current year through today |
| Source | The lead's primary marketing source |
| Campaign | The lead's primary campaign |
| Salesperson | The salesperson assigned to the lead |
| Division | The project's division. Companies that differentiate their divisions also get Function and Work Type filters |
Filters combine — each one narrows the result further, and they apply to the drill-down list as well as the summary table. Clearing a filter restores the wider result set.
Your filter selections are stored in the page address, so you can bookmark a filtered view or paste the link to a colleague and they will see exactly the same numbers.
Drilling into a Zip Code
Click any zip code row to open Lead Zip Code Details for that zip. The list shows one row per project:
| Column | Description |
|---|---|
| Project ID | The project identifier |
| Project | The project title |
| Client | The client's name |
| Address, City, State, Zip | The job site address |
| Stage | The project's current stage |
| Sold Amount | Contract value, including signed change orders |
| Source | Primary marketing source |
| Campaign | Primary campaign |
| Salesperson | Assigned salesperson |
The list loads more rows as you scroll. Click any column header to sort; click again to reverse it.
Export Options
Both views export to CSV:
- Export CSV at the top of the report downloads the zip code summary, including the Total Company row.
- Export CSV inside Lead Zip Code Details downloads every project in that zip code — not just the rows you have scrolled to — with the filters and sort order you currently have applied.
Understanding the Report
- One row per five-digit zip in the US.
63122and63122-1234are the same row. - One row per full postal code everywhere else. For a company outside the US,
V6E 1Y5andV6E 1A1are separate rows, and each row shows the postal code exactly as it was entered on the address. - Sales counted are won sales. Total Sales and Average Sold Amount only count leads that reached a Won stage, so an open lead with a predicted budget contributes nothing.
- Change orders are included. Sold amounts reflect the project total including signed change orders, so they match what the project ultimately billed rather than the original contract alone.
- Deleted records are excluded. Projects and clients that have been deleted no longer appear.
- Leads without a job site are excluded. A project with no address has no zip to group under, so it does not appear in this report at all.
Using the Data
Marketing planning
Compare Total against Closing % by zip. High volume with a low closing rate points at the wrong message or the wrong audience; low volume with a high closing rate points at an area worth spending more in.
Service area decisions
Average Sold Amount by zip shows where your larger jobs come from, which is often a better guide to where to extend or trim your service area than lead count alone.
Territory and routing
Export a zip's project list to plan salesperson assignment or crew routing around real addresses.
Related Topics
- Lead Analysis — lead volume by source, campaign and project type
- Lead Cost — marketing spend against lead volume
- Project Locations — project geography on a map
- Client Referrals — leads that came from past clients