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Marketing KPI Dashboard

Where leads come from and what they turn into — volume, closing rate and sales value, broken down by lead source and by division.

Accessing the Report

Reports > KPI > Marketing Dashboard

Available Filters

FilterDescription
Created Date From / toScopes the report by the date the lead was created
ConsultantLimits to leads owned by one salesperson
DivisionLimits to selected divisions
FunctionLimits by division function
Work TypeLimits by division work type
Division, Function & Work Type filters

The Division, Function, and Work Type filters appear only for companies that classify their divisions (using more than one function or work type). See Divisions for how these classifications are configured.

The three filters are combined: a project is included only when it matches every filter at once. For example, selecting the Handyman (Internal) and Design Build (Operational) divisions together with the Internal function shows Handyman only — it is the sole division that satisfies both.

Leaving a filter blank places no restriction on that dimension, so it reads as "All". Selecting Internal for Function with Division and Work Type blank gives the entire Internal compartment.

Filter label

This filter has always used the created date. The old page labelled it "Close Date", which was misleading — the label has been corrected, but the figures are unchanged.

Panels

Leads & Sales By Source

ColumnDescription
SourceWhere the lead came from
Total LeadsLeads created in range from that source
Make Up %That source's share of all leads in the table
Closing %Won ÷ leads that have resolved × 100
Sales TotalSold value of those leads
Make Up %That source's share of total sales

Leads per Division

The same breakdown by division, with one extra column:

ColumnDescription
Leads TargetHow many leads the division needs to hit its budgeted job count

The target is derived rather than entered directly: it takes the jobs the division is budgeted to win and grosses them up by its budgeted closing rate. A division budgeted to win 5 jobs at a 25% closing rate has a target of 20 leads.

A division with no budget entry in the selected range shows a target of zero.

Why Closing % excludes open leads

Closing % counts won leads against the leads that have actually resolved — won or lost — not against every lead in the period.

Leads still sitting open have not been lost, so counting them as failures would make a healthy pipeline look like poor performance. A source with 30 leads, 15 won and 10 still open is measured as 15 out of 20, not 15 out of 30.

Exporting

Export CSV downloads both tables in one file, with a Section column identifying each.