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Images and Files

Upload and manage product images, documents, and links for catalog items.

Images​

Uploading Images​

  1. Click Upload Image or drag files
  2. Multiple images supported
  3. Reorder by dragging
  4. First image is thumbnail

Supported Formats​

  • JPG/JPEG
  • PNG
  • GIF

Image from URL​

Import images from the web:

  1. Click Import from URL
  2. Paste image URL
  3. Image downloads and attaches

Image Best Practices​

  • Use high-quality product photos
  • Show the product clearly
  • Include multiple angles
  • First image should be best representation
  • Consistent image sizes across catalog

Documents​

Attaching Documents​

Upload specification documents:

  • PDF spec sheets
  • Installation guides
  • Warranty information
  • Care and maintenance guides

Managing Documents​

  • Drag to reorder
  • Click to edit name/description
  • Delete removes from item

Add external URLs to catalog items:

  1. Click Add Link
  2. Enter URL
  3. Add custom link name
  4. Save
  • Manufacturer product pages
  • Online catalogs
  • Video demonstrations
  • Installation videos
  • Technical documentation
  • Drag to reorder
  • Click to edit URL or name
  • Delete removes from item

Bulk Operations​

Export​

Export catalog for backup or transfer:

  1. Click Export
  2. Download CSV file
  3. Contains all item data

Note: Images and documents are not included in CSV export; only URLs are exported.

Troubleshooting​

Images Not Uploading​

Verify:

  • File format is supported (JPG, PNG, GIF)
  • File size is within limits
  • Browser allows file uploads

Image from URL Not Working​

Check that:

  • URL is publicly accessible
  • URL points directly to image file
  • Image format is supported